FAQ’s

HOW MUCH IS SHIPPING?
United States: Standard Shipping. International: Standard Shipping. **Note: Shipping rates differ on promotional items.** After an order has been placed, it is promptly sent to our fulfillment center where we will ship your item(s) within 2-5 business days. Below are expected delivery times based on your location.

SHIPPING TIME FRAME:
US Shipping Time Estimates (Average) : 5-10 Days International Shipping Time Estimates (Average): 15-20 Days

DO YOU DELIVER PRODUCTS INTERNATIONALLY?
ellieshirt.com successfully ships many products worldwide each day. We have many happy customers in every corner of the globe.

HOW DO I PLACE AN ORDER?
Simply choose your style from the drop down menu on the product page then click the “Add To Cart” button and follow the simple steps to complete your order. We’ll prepare your order and send you a follow-up email with your tracking number upon request.

I’VE RECEIVED ONE ITEM BUT NOT OTHER(S) FROM THE SAME PURCHASE?
Since items may ship directly from the manufacturer or from different warehouses, your purchase may arrive in more than one package. Please allow 3-4 weeks for delivery.

HOW SECURE IS MY PERSONAL INFORMATION?
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

PAYPAL PAYMENT
PayPal is the recommended payment method. When you checkout with PayPal you will be redirected to the PayPal payment page, where you have two options:
1. If you have a PayPal account, you can confirm your payment by logging in with your PayPal username and password.
2. If you don’t have a PayPal account, you can click “Pay with Debit or Credit Card” button, and you’ll be redirected to a secure page to complete your payment via PayPal without creating an account.